As luck would have it, last Saturday, we woke up to no hot water. I "Googled Water Heater repairs" and Mchenry was at the top of the list. The lady on the phone was super nice and had their technician, Butch, at the house within an hour. He is great and explained that investing $$$ in a 12 year old water heated is NOT the best idea. He's a great guy and had a 75 gal replacement installed first thing Monday morning. A little expensive ($2550 installed), but EXCELLENT service which is why "Very Good" vs. Excellent... Runs great, thanks!
Paul VMcHenry , ILDecember 15, 2014
I now have a decent plumbing company I can count on.
I am new to Wonder Lake, just moved into a "fixer upper", found early today a leak in the crawl space. I looked in the yellow pages called one plumber and they acted like they couldn't be bothered. I then called McHenry Plumbing, talked with Elizabeth and she was so pleasant and nice, hooked me right up with a plumber, Butch who was here within the half hour as told by Elizabeth. Took his time explained things about the different systems that I have, which I knew nothing about, fixed the leak and not only did they make me feel like an equal (some professionals make you feel like you have two heads when they explain things to you) and am thankful I now have a decent plumbing company I can count on.
Ann CWonder Lake , ILJune 16, 2015
fixed my problem in 15 minutes
These days it is hard to find good customer service. But this is not the case with McHenry Plumbing. The girl in the office was very nice and super friendly and Butch the gentleman that came was also very nice and super friendly and fixed my problem in 15 minutes. I was pleasantly surprised by their awesome customer service. I will definitely be calling them again in the future when needed.
Cathy SCrystal Lake , ILJuly 28, 2015
Haven’t even done the work yet and I’m impressed.
Haven't even done the work yet and I'm impressed. Called seeing when someone can come out, they dropped everything they were doing and came over to look at my leak!!! Elizabeth, the phone receptionist is very kind and friendly!!!